Provider Complaint

Health care is not just about cost. The quality of care is equally important to us, which is why we are dedicated to quick resolution of provider grievances. The following information is needed for review and resolution; please fill out the form in its entirety, to the best of your ability. Prime Health Services, Inc. maintains effective processes to ensure timely response and resolution of complaints. For immediate questions or concerns, please contact our Provider Relations Department at
Employee Information
Employer Information
Treating Provider Information
Description of Complaint
About PHS

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That's Prime Health Services.

We offer a comprehensive network of medical providers nationwide, which you can search for using this Provider Search tool. Here, you will find medical providers who have elected to participate in the Prime Health Services PPO Network.

Click here for more information and feel free to contact us any time.

PHS Contact Info
Toll Free: (866) 348-3887

(615) 329-4751

Prime Health Services, Inc.
PO Box 660675
Dallas, TX 75266-0675
Service Lloyd's Contact Info
P.O. Box 26850
Austin, TX 78755

Voice: (512) 212-7064
Claim Dept. Fax: (512) 231-8248