Provider Complaint

Prime Health is dedicated to quick resolution of complaints filed in regards to providers within our network. To help ensure proper actions will be taken the following information is needed for review and resolution. As we work to offer you the best in service and support, we thank you for participating with the Prime Health Services PPO Network. For immediate questions or concerns, please contact our Provider Relations Department at
Employee Information
Employer Information
Treating Provider Information
Description of Complaint
About PHS

Prime Health Services offers you the most comprehensive network of providers in the state. You will find access to medical providers who have elected to participate in our network.

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PHS Contact Info
Toll Free: (866) 348-3887

(615) 329-4751

Prime Health Services, Inc.
PO Box 660675
Dallas, TX 75266-0675
Service Lloyd's Contact Info
P.O. Box 26850
Austin, TX 78755

Voice: (512) 212-7064
Claim Dept. Fax: (512) 231-8248